Ashley Yens-Markland
Ashley runs the office. Scheduling, benefit verification, and the call you make when something changes: that is her desk, and patients name her for it.
The person who makes the logistics disappear.
Ashley Yens-Markland is the office manager at Greiner Physical Therapy. She graduated magna cum laude from The College of Staten Island with a Bachelor of Science, she holds a Health IT certification, and she wants to pursue an MBA in health management. The core values she names are integrity, teamwork, trust, growth, communication and passion.
She is not a clinician, and that is precisely why she matters to your recovery. Verifying your benefits before you start, getting visits onto the calendar at times you can actually keep, and untangling the scheduling problem you did not see coming is the work that keeps a plan of care from quietly falling apart. A course of physical therapy only works if the visits actually happen.
Ashley says she loves to make patients smile, and she gives her maximum effort to improving their lives. She actively roots for people, and she takes satisfaction when they hit the goal they walked in with. Away from the office she enjoys dancing, reading and dining out with friends. She is married and lives on Long Island with her husband and their four children.
What she handles.
Everything between your decision to come in and your therapist saying hello.
The College of Staten Island
A Bachelor of Science earned magna cum laude, plus a Health IT certification, with an MBA in health management on her list.
The Voice on the Phone
Call the office and Ashley is usually the person who picks up and finds you a time that works.
Benefits and Billing
She verifies coverage up front and handles the insurance paperwork, so the money conversation happens before treatment rather than during it.
Away From the Desk
Dancing, reading and dinners with friends, plus a husband and four children on Long Island.
What patients say about the front desk.
"Ashley at the front desk will do everything she can to help with my scheduling issues."Greiner patient · Testimonial
Schedule Your Appointment
No referral needed in New York. Same-week appointments available at both locations.
Your first visit is a full one-on-one evaluation with a licensed physical therapist: come in, tell us everything, and leave with a plan.
You’re all set.
We’ll reach out within one business day to confirm your appointment. If you need to speak with us sooner, call us directly.